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Anti-Fraud Statement

Dear valued customers,

OLIVIA YAO JEWELLERY will never, under any circumstances, request your financial account or credit card information through text messages or phone calls. We will not ask you to visit a bank counter or operate an ATM through these means.

If you receive such phone calls or messages, please be cautious and do not easily trust instructions from unknown callers. If you have any doubts, please contact OLIVIA YAO JEWELLERY immediately or call the 165 Anti-Fraud Hotline to confirm.

When you receive calls with prefixes such as "+," "+2," "+86," or other unknown numbers, please be vigilant, and be aware that scammers may alter phone numbers or impersonate specific companies, banks, or judicial authorities. Do not click on unfamiliar links or accept friend invitations or messages from unknown contacts on LINE.

Common scam tactics include "repeated orders" and "misconfigured installment payments" to gain consumer trust, followed by requests for online banking or ATM operation procedures. If the issue is related to your bank account, please call the bank directly. If the caller asks you to operate your account or provide information, please refuse directly to reduce the risk of fraud.

Please regularly change your passwords, strengthen password complexity (using a mix of upper and lower case letters, numbers), and avoid entering account information on public computers to enhance information security.

165 National Anti-Fraud Network: https://165.npa.gov.tw/#/